Visit Fraser Coast

Experience Hervey Bay Tourist Centre

Official Partner

When you're planning your Fraser Coast holiday, the Experience Hervey Bay Tourist Centre is the region's go-to hub for local tour bookings and travel advice. Situated at Whale Bay Marina, Buccaneer Drive, Urangan, the friendly team — including fifth-generation locals Susan and Andrew — are on hand to help you put together the perfect itinerary, whether you're visiting for a day or a full week. The centre is well versed in the Fraser Coast's most-loved experiences: humpback whale watching in Hervey Bay, Australia's Whale Watch Capital; guided tours and 4WD adventures across UNESCO World Heritage-listed K'gari (formerly Fraser Island); and day trips or overnight stays at Lady Elliot Island Eco Resort, perched on the southern Great Barrier Reef. You can also explore options for Great Sandy Strait (Biosphere) cruises, scenic helicopter flights, fishing charters, and sunset tours. What sets the centre apart is genuine local knowledge. The team helps you compare experiences, match the right tour to your timeframe and travel style, and manage all your bookings in one place — with no service fees. Whether you prefer to visit in person, call ahead, send an email, or book through the website, locking in your plans is straightforward. Browse the retail space while you're there: the centre stocks a curated range of Hervey Bay and K'gari souvenirs, local art and gifts, holiday fashion, jewellery, hats, sunglasses, and cold drinks — a great place to pick up something to remember your trip by or take home as a gift. Hervey Bay is a year-round destination. Whale watching season runs July to October; manta-ray encounters peak at Lady Elliot Island from May to August; and summer months (December to February) are ideal for beach days and island adventures. During peak periods — particularly whale watching season and school holidays — booking ahead is strongly recommended, as popular tours do fill well in advance.

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Tours & experiences

  • Experience Hervey Bay Tourist Centre

    Start your Fraser Coast adventure with trusted local know‑how. **Tailored advice and easy tour bookings for Hervey Bay whale watching, K'gari (formerly Fraser Island) and Lady Elliot Island — all under one roof in Urangan.** Experience Hervey Bay Tourist Centre is the Fraser Coast’s largest local visitor booking and information hub, helping you choose the right tours and book with confidence across Hervey Bay, K'gari and Lady Elliot Island on the southern Great Barrier Reef. The friendly local team arranges tour bookings and creates packages to match your timeframe and interests, with a whale watching specialty. Prefer to plan your trip your way? Enquire and book in store, by phone, email or online. While you’re here, browse the retail space for souvenirs, local art and gifts, holiday fashion and jewellery, hats, sunglasses, cold drinks and more. You’ll find the centre at Whale Bay Marina at the Boat Harbour in Urangan, Hervey Bay — an easy stop before or after time on the water. What services does Experience Hervey Bay Tourist Centre offer? Get independent advice, compare options and book tours across the Fraser Coast. The team can arrange whale watching experiences in Hervey Bay, plus tours and packages for K'gari and Lady Elliot Island. They’ll tailor recommendations and itineraries to suit your interests and time. Where is the centre located in Hervey Bay? You’ll find Experience Hervey Bay Tourist Centre at Whale Bay Marina at the Boat Harbour in Urangan, Hervey Bay. It’s a convenient marina-side location, making it easy to drop in before or after your coastal or island adventures. Can I book tours to K'gari and Lady Elliot Island here? Yes. The centre provides advice and booking services for K'gari (formerly Fraser Island) tours and Lady Elliot Island experiences on the southern Great Barrier Reef. The team can combine multiple experiences into a package that fits your plans. How can I make an enquiry or booking? You can get in touch and book in the way that suits you: visit the centre in person, call, email or book online. The local team will confirm availability, answer questions and help fine‑tune your itinerary. Is there a shop at the centre? Yes. There’s a retail outlet stocked with souvenirs, local art and gifts, holiday fashion and jewellery, hats, sunglasses, cold drinks and more — a handy place to pick up mementos or last‑minute essentials for your trip.