Experience Hervey Bay Tourist Centre

When you're planning your Fraser Coast holiday, the Experience Hervey Bay Tourist Centre is the region's go-to hub for local tour bookings and travel advice. Situated at Whale Bay Marina, Buccaneer Drive, Urangan, the friendly team — including fifth-generation locals Susan and Andrew — are on hand to help you put together the perfect itinerary, whether you're visiting for a day or a full week.

The centre is well versed in the Fraser Coast's most-loved experiences: humpback whale watching in Hervey Bay, Australia's Whale Watch Capital; guided tours and 4WD adventures across UNESCO World Heritage-listed K'gari (formerly Fraser Island); and day trips or overnight stays at Lady Elliot Island Eco Resort, perched on the southern Great Barrier Reef. You can also explore options for Great Sandy Strait (Biosphere) cruises, scenic helicopter flights, fishing charters, and sunset tours.

What sets the centre apart is genuine local knowledge. The team helps you compare experiences, match the right tour to your timeframe and travel style, and manage all your bookings in one place — with no service fees. Whether you prefer to visit in person, call ahead, send an email, or book through the website, locking in your plans is straightforward.

Browse the retail space while you're there: the centre stocks a curated range of Hervey Bay and K'gari souvenirs, local art and gifts, holiday fashion, jewellery, hats, sunglasses, and cold drinks — a great place to pick up something to remember your trip by or take home as a gift.

Hervey Bay is a year-round destination. Whale watching season runs July to October; manta-ray encounters peak at Lady Elliot Island from May to August; and summer months (December to February) are ideal for beach days and island adventures. During peak periods — particularly whale watching season and school holidays — booking ahead is strongly recommended, as popular tours do fill well in advance.